Feedback reimagined

for homebuilders.

BuildCare revolutionizes the way builders and buyers connect, turning insights into actionable improvements. Out with old-school surveys and lackluster response rates, and in with BuildCare’s AI-enhanced platform, interactive conversations, and rich, multimedia customer feedback. BuildCare can even educate homebuyers on every step of your build process and beyond, including warranty information and home maintenance.

Build with Care.

1.  Innovative Feedback
3.  Customized Learning
2.  Rich Data collection

Transforming Homebuilding with Interactive Customer Engagement.

1

Buildcare turns surveys into dynamic, AI-driven conversations, boosting response rates and transforming feedback into solution-based training.

2

BuildCare takes customer feedback beyond words to include photos and videos for a truly qualitative improvement strategy.

3

With BuildCare, knowledge is not just power—it’s peace of mind for the homebuyer and a cornerstone of quality for the builder.

Buildcare turns surveys into dynamic, AI-driven conversations, boosting response rates and transforming feedback into solution-based training.
BuildCare takes customer feedback beyond words to include photos and videos for a truly qualitative improvement strategy.
With BuildCare, knowledge is not just power—it’s peace of mind for the homebuyer and a cornerstone of quality for the builder.

BuildCare Total CX

BuildCare Total CX represents a transformative approach to customer experience in the homebuilding industry.

Pie Chart showing 4 equal pieces: Property Quality - Caring People - Easy Process - Authentic Culture

Research-Backed Strategy for Customer Satisfaction

Buildcare Total CX incorporates a comprehensive 64-point plan, targeting the core areas essential to positive customer engagement:

Quality of the home
Care demonstrated by the people involved
Ease of the purchasing process
Authenticity of the builder’s culture
A happy couple choosing materials for their new home

BuildCare: Boosting Customer Satisfaction

By adopting BuildCare Total CX, builders can expect to see marked improvements in customer satisfaction, a reduction in costly errors, and an increase in the likelihood of repeat business and referrals, setting a new benchmark for excellence in homebuilding.

Comprehensive Homebuyer Education

BuildCare acts as a builder's round-the-clock ally, ensuring homebuyers stay informed, updated, and empowered with the knowledge they need every step of the way.

New Materials arrived - notification
Notification for a plumbing check
A happy couple in the garden of their new home

Before

Before the keys are handed over, BuildCare plays a crucial role in managing homebuyer expectations by keeping them updated throughout the construction cycle, from groundbreaking to closing.

After

After move-in day, BuildCare is an ongoing resource for your customers. The app can be customized to guide them through every aspect of their home, from warranties to tutorials on home care and maintenance.

Notification for a plumbing check
A happy couple in the garden of their new home

BuildCare’s unique platform is changing the way homes are built. By linking homeowner feedback directly to builder training, and educating buyers on the homebuilding process, BuildCare homes are a testament to quality and customer satisfaction.

Paul Cardis
BuildCare CEO

A couple communicating with their building company through computercouple communicating with their building company through computer
screen of the app showing a video tutorial on DIY window screen replacement

Homeowners' learning hub.

Empowered Independence

BuildCare equips homeowners with the knowledge they need to make informed decisions about their home's operation and maintenance, reducing dependency on external help for minor issues.

Energy Efficiency

Homeowner education includes tips on energy efficiency, guiding homeowners on how to optimize their home’s energy use, not only lowering utility bills but also contributing to environmental sustainability.

Preventative Maintenance

By providing detailed insights into preventative maintenance, BuildCare helps homeowners proactively address issues before they escalate into costly repairs, extending the life and value of their home.

Warranty Guidance

BuildCare provides clarity on warranty coverage, helping homeowners understand what is included, how to make claims, and how to leverage their warranty effectively for repairs and replacements.

Celebrating Excellence.

Honoring Outstanding Builders

BuildCare not only fosters a culture of excellence but publicly acknowledges those who achieve it.

two construction managers inspecting the working process
woodworker building the roof
Attracting Discerning Homebuyers Seeking Quality

Through BuildCare’s annual awards, builders earn accolades for exceptional customer service, robust safety practices, and superior learning development—deservedly shining in the market and attracting more homebuyers.

BuildCare has transformed the way we interact with our customers. Our team is more engaged, our builds are better, and our clients are happier. What more could we ask for?

A woman smiling while holding her phone with buildcare appa woman smiling while holding her phone with buildcare app
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